SupportLevel


Description

Support level configuration defining different tiers of technical support and subscription options for system users. This table manages support level definitions, user limits, pricing structures, and feature inclusions, supporting subscription management, billing calculations, and access control based on support tier selections.

Columns

Column Type Size Nulls Auto Default Children Parents Comments
pkSuppOpt int identity 4 null
UserInSupportLevel.fkSuppOpt FK__UserInSupportLevel__SupportLevel C

Primary key - Unique identifier for each support level option

fkSuppLevelType int 4 null

Support level type reference - Links to the type of support level

SuppDesc varchar 100 null

Support description - Description of the support level and its features

DefaultNewUser int 4 null

Default for new users - Indicates if this is the default support level for new users

UserIncluded int 4 null

Users included - Number of users included in this support level

UserMax int 4 null

Maximum users - Maximum number of users allowed for this support level

UserFeePerMon money 21,4 null

Monthly fee per user - Monthly fee charged per user for this support level

IncludeFile varchar 50 null

Include file - File or module included with this support level

IncludeOrder int 4 null

Include order - Order in which features are included or displayed

Indexes

Constraint Name Type Sort Column(s)
PK__SupportLevel__5A90F20B Primary key Asc pkSuppOpt

Relationships