TicketFollow


Description

Ticket subscription and notification management tracking which users are following specific tickets for notification purposes. This system manages user subscriptions to ticket updates, enabling personalized notification delivery and stakeholder engagement tracking.

Columns

Column Type Size Nulls Auto Default Children Parents Comments
pk_ID int identity 4 null

Primary key - Unique identifier for each ticket follow relationship, auto-incrementing integer

TicketID int 4 null

Ticket reference - Foreign key linking to CentralizedTicket.TicketID for the ticket being followed

UserID int 4 null

Follower user ID - Reference to user who is following this ticket

CompanyID int 4 null

Company reference - Reference to company for multi-tenant follow management

Email varchar 100 null

Notification email - Email address for sending follow notifications

FollowedDate datetime 16,3 null

Follow start timestamp - When the user started following this ticket

FollowedBy int 4 null

Follow initiator - User ID who initiated the follow relationship

UnFollowedDate datetime 16,3 null

Unfollow timestamp - When the user stopped following this ticket

UnFollowedBy int 4 null

Unfollow initiator - User ID who removed the follow relationship

Relationships